Privacy Policy

We, Opera Lane Retail Management Company Ltd, are committed to ensuring that your privacy is protected. Please read the following privacy policy carefully as it sets out how we will use the information we collect about you and how you can instruct us, if you prefer, to limit the use of that information. The privacy policy applies to the website (the “Site”) and generally to the use of your information by us in connection with Opera Lane. When you visit the Site, you consent to the use of your personal data in the manner set out in this privacy policy. The privacy policy does not apply to any external websites that you may access using the links provided on the Site and which may gather information from you. We are not responsible for the content of the websites or their privacy policies, which may be different from our privacy policy, or for the protection of the privacy of any information that you might provide while visiting those websites. We recommend that you read the privacy policy that is set out in each of these other websites. The Site together with the software applications, features and functionality available on the Site (the “Service”) provides people with information on Opera Lane. The Site will include practical information on parking and opening times as well as detail on a range of fashion, lifestyle and food vendors in Opera Lane and of events, activities and promotions which are organised in connection with Opera Lane.

1. Collection and Use of Information

You can browse the Site without having to disclose personal information to us. If, however, you wish to avail of gift card products, enter into competitions and promotions relating to shopping in Opera Lane which are promoted on the Site, we will need to take some of your personal details. This information will be gathered through a system of registration. When you register for the Service, we will collect and store data relating to you. This information will include your name, age, gender, e-mail address and telephone number. We may also collect information automatically about your visit to the Site. The personal information that we collect from you is required so that we can contact you to provide you with information on events, activities and promotions at Opera Lane and other information in relation to Opera Lane that we think you might find interesting or to notify you if you win any competition that may be run in connection with Opera Lane from time to time. The personal information collected will also provide us with detail of those who use the Site and help us develop the Site and Service. We also gather statistical and other analytical information collected on an aggregate basis relating to visitors of the Site. This data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, anonymised IP addresses and browser type. We use non-personal data that we collect for the purposes of monitoring use of the Site in order to help us develop the Site and the Service and may provide such aggregate information to third parties. This information will not include information that can be used to identify any individual. Please see our Use of Cookies section for more details.

2. Disclosure of Personal Data

We may provide your personal information to our affiliated companies and agents for the purpose of administering and operating the Service on our behalf. We may disclose your personal information to the following parties: carefully selected marketing partners who may contact you for marketing or market research purposes with your prior consent, and retailers located in Opera Lane. We will not provide your personal information to any persons or companies in countries outside the European Economic Area. We may disclose your information if we are under a duty to disclose or share your information in order to comply with any legal obligation, or in order to protect the rights, property or safety of our business, our customers or others. Other than as set down in this privacy policy, we will not sell, distribute or otherwise share your personal information unless we have your permission to do so.

3. Marketing

Promotional or marketing information may be sent to you by post or by email or text in the context of marketing of products and services relating to Opera Lane. You have the right to ask us not to process your information for marketing purposes. You can exercise your right to prevent such use of your information by indicating this when we collect your information. You can also exercise the right at any time by contacting us by e-mail at Each time you receive a marketing message, you can exercise your right to object to receiving further marketing communications.

4. Use of Cookies

Cookies are small pieces of information that are stored by your browser on your computer’s hard drive. We may use cookies to store information on your computer. This information may include information relating to your use of the Site and the Service, information about your computer such as the computer’s IP address and browser type. We will only read cookies from your cookie file placed there through your web browser’s interaction with the Site. Note that you may change your browser settings to refuse cookies.

5. Access and Security Measures

We use a number of mechanisms to protect the security and integrity of your personal information and to prevent unauthorised access. These mechanisms include secure servers and firewalls. On request, we will provide you with copies of personal information which you may have supplied via the Site. If you wish to obtain such copies, please contact us by e-mail at Your request will be dealt with as soon as possible and we may charge a small fee for providing you with this information. You also have the right to correct any inaccuracies in your information or to update your information (such as if you have changed your postal or email address) and you can exercise this right by e-mailing us at

6. Children’s privacy

From time to time, we may collect some personal information from minors. To that end, we recommend that use of the Site by children is supervised and that you ask your parent or guardian for their permission before providing us with your personal information. In some circumstances, we may require explicit parental consent. This is necessary in order to ensure that the privacy of minors is adequately protected.

7. Sale of Business

If Opera Lane Retail Management Company Ltd or the Service are sold or integrated with another business, your details may be disclosed to our advisers and any prospective purchasers and their advisers, and will be passed on to the new owners of Opera Lane Retail Management Company Ltd or the Service.

8. Consent

If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the Site, so that you may be aware of the information we collect and how we use it at all times. Your continued use of the Service will signify that you agree to any such changes. Please see our Marketing section for more details.

9. Contact Details

We welcome your views about our Site and our privacy policy. If you have any requests concerning your personal information or any queries with regard to these practices please contact us by e-mail at